Sales Support Engineer
Job Opportunity at Sterling St. James LLC

Posted on Feb 23

http://www.sterlingstjames.com    816-781-4686

Location: Lenexa, KS
Job Type: Full Time
Job ID: W4153544

TITLE:                        Sales Support Engineer
AREA:                        Kansas City
SALARY:                   $ 62,000
Our client, a dominant factor in the precision instrument manufacturing arena, has asked Sterling St. James, LLP to help them source, screen and qualify candidates for a position as a Sales Support Engineer.  The company established almost sixty years ago, is an old-line Kansas City firm that is having rapid growth with exciting new products, eager customers and an enthusiastic work force. They are a global leader in the design and manufacture of measurements and control devices including a wide variety of electronic and mechanical instrumentation. This is a primary Technical Engineering position solving customer issues which requires the individual to be involved from beginning to end of the sales process.
Quality is the hallmark of their product line. Their products are field-proven, high performance and durable.  They serve all sectors of the process industry with particular emphasis being in the Oil & Gas, Petrochemical, Chemical and Nuclear Power segments.
The position of Sales Support Engineer works with the customers, distribution channel and sales manages to secure sales for the company.
  • Provides timely response to requests for pricing and information received from customers.
  • Selects proper model numbers based upon customers’ specifications and data sheets.
  • Works closely with group in managing distribution and Representative channels.
  • Develops and maintains basic technical knowledge regarding all company product lines.
  • Effectively utilizes technical resources to resolve customer application questions and issues
  • Processes purchase orders received from customers.
  • Expedites open sales orders as required.
  • Acts as liaison for product shipment data between customer and Company Operations.
  • Acquires primary account details for establishing new customers
  • Performs training of other personnel as required by supervisor.
  • Assists in promoting progression of Opportunities through the Sales Cycle
  • All other functions/responsibilities assigned by the manager.
  • Maintains cooperative working relationship with all company team members.
  • BS in Engineering
  • 2-3 years of technical support experience
  • Highly organized
  • Self-Motivated
  • Basic computer skills – must be proficient in MS Office Suite of products
  • Ability to interface effectively with people at all levels of the organization as well as customers
  • Detail oriented
  • Highest Honesty and Integrity
  • Communication Skills
    • Written
    • Verbal
    • Listening
  • Personal Attitude – Ability to display a positive attitude regarding work and co-workers
  • Quality - Actively support the company standards
  • Decision Making Skills – Ability to make thoughtful decisions
  • Accountability – Take ownership
  • Dependability – Attendance, punctuality and meet the work standards
  • Customer focus – Is dedicated to meeting the expectation and requirements of Internal & External
  • Action oriented: Not fearful of acting with a minimum of planning, full of energy for taking on challenges
  • Ability to adapt to ever changing conditions – flexible
If you feel you are qualified and want to be considered for this premier position send your resume as a MS Word attachment for immediate review.
This is not a traditional Sales Engineering position. If you are a “take control” individual and want to do meaningful work that is appreciated by management and fellow workers, this is an exceptional opportunity. If you desire the chance to be creative in solving problems and to be a real contributor to the growth of a great small to medium sized firm you should take a hard look and send us your resume. A really great place to work!
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